Information We Collect

We collect information you provide directly to us when you register for our business finance education programs, contact us for support, or interact with our website. This helps us deliver personalized learning experiences and maintain our service quality.

Personal Information

• Name, email address, and phone number when you register
• Business information including industry type and company size
• Payment details for course enrollment (processed securely through third-party providers)
• Learning preferences and progress tracking data
• Communications you send to our support team

Technical Information

We automatically collect certain technical data when you visit our website, including your IP address, browser type, device information, and pages visited. This information helps us improve our website performance and user experience.

How We Use Your Information

We use your personal information to provide and improve our educational services. Every piece of data we collect serves a specific purpose in delivering better learning outcomes for our students.

• Deliver course content and track your learning progress
• Send important updates about your enrolled programs
• Provide customer support and respond to your inquiries
• Process payments and maintain billing records
• Improve our course content based on student feedback and engagement
• Send occasional newsletters about new programs (you can opt out anytime)

Information Sharing and Disclosure

We maintain strict controls over who can access your personal information. We only share your data in specific, limited circumstances that directly support your educational experience or comply with legal requirements.

Service Providers

We work with trusted third-party service providers who help us deliver our educational services. These include payment processors, email service providers, and cloud hosting services. All service providers are contractually required to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. We will notify you of such requests unless prohibited by law.

Business Transfers

In the unlikely event that rivalythea is sold or merged with another company, your information may be transferred as part of that transaction. We would notify you beforehand and ensure your privacy rights remain protected.

Your Rights and Choices

Under Australian Privacy Principles, you have several rights regarding your personal information. We've made it easy for you to exercise these rights and maintain control over your data.

To exercise any of these rights, simply email us at help@rivalythea.com or use the contact information provided at the bottom of this policy. We'll respond to your request within 30 days and guide you through the process.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your trust is essential to our mission of providing quality business finance education.

Technical Safeguards

• SSL encryption for all data transmission
• Secure cloud storage with regular backups
• Multi-factor authentication for staff access
• Regular security audits and vulnerability assessments
• Restricted access to personal information on a need-to-know basis

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Course progress data is typically retained for seven years after course completion to support ongoing learning and certification requirements. You can request earlier deletion of your account at any time.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small data files help us remember your preferences and improve our service delivery.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Preference Cookies: Remember your settings and customizations
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Allow us to show relevant content and track campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website functionality.

International Data Transfers

rivalythea operates primarily within Australia, but some of our service providers may process your information outside Australia. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

All international transfers comply with Australian Privacy Principles and include contractual protections equivalent to those required under Australian law. We only work with service providers who demonstrate strong privacy and security practices.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and display a prominent notice on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Children's Privacy

Our business finance education services are designed for adults and business professionals. We do not knowingly collect personal information from children under 16 years of age. If we become aware that we have collected personal information from a child under 16, we will delete that information promptly.